I am an optimistic person, who mainly believes things will go well and people will be fair and reasonable.
When they are not, my first reaction is a sort of wince – as I realise I am going to have sort something out.
Not everyone shares my optimism of course, especially when it comes to garages. Many people think garages are definitely out to rip them off.
And so I recently launched: MOTangel.co.uk.
MOT Angel is the first directory to ensure that a minimum level of key information is available about every garage listed.
We provide opening times, services and facilities, key labour and MOT prices. And we use street maps to help you take a look at the premises too:
Do you want to go here…
But better than that, we are also piloting a ‘price checker’ service and ‘pass guarantee plan’ warranty.
These products protect you against genuine surprise bills and garage ‘tricks.’
It is amazing how many swerves some garages can still pull. From inflating the parts price, to only fitting one wiper blade instead of two, to quoting low and then claiming you need different parts (when they knew that all along).
These are just the strokes we have seen garages try to pull this month, because while it is early days, we have already saved people money and hassle (when they let us!).
The next step is start educating people who are even more optimistic than me about the chances of failure on young cars, and the myriad ways garages can top-up their bank account at the expense of yours.